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  E-mail Message: I thought you might be interested in this item at http://berkeley.worldcat.org/oclc/247442161 Title: Operations and process management : principles and practice for strategic impact Author: Nigel Slack Publisher: Harlow, England ; New York : Prentice Hall/Financial Times, 2009. ISBN/ISSN: 9780273718512 0273718517 OCLC:247442161

  
  

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Subjects

• Manufacturing processes.
• Process control.

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Operations and process management : principles and practice for strategic impact